Privacy Policy
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Privacy Policy

Effective Date: February 11, 2025
Last Updated: February 11, 2025

1. Introduction

Welcome to Platan.it (“Website”, “we”, “our”, “us”). We are committed to protecting and respecting your privacy in compliance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our Website.

2. Data Controller

The data controller responsible for your personal data is:
Platan’s web admins available at
Info@platan.it

3. What Data We Collect

We may collect and process the following types of personal data:

  • Identification Data: Name, surname, email address, phone number.
  • Technical Data: IP address, browser type, operating system, device information.
  • Usage Data: Pages visited, time spent on the Website, interaction with content.
  • Cookies and Tracking Technologies: See our Cookie Policy for details.

4. Purpose and Legal Basis for Processing

We process your data for the following purposes:

PurposeLegal Basis
Providing website functionality and servicesPerformance of a contract (Art. 6(1)(b) GDPR)
Responding to inquiries and customer supportLegitimate interest (Art. 6(1)(f) GDPR)
Sending newsletters and marketing (if opted-in)Consent (Art. 6(1)(a) GDPR)
Website analytics and improvementLegitimate interest (Art. 6(1)(f) GDPR)
Compliance with legal obligationsLegal obligation (Art. 6(1)(c) GDPR)

5. Data Sharing and Transfers

We do not sell or rent your personal data. We may share data with:

  • Service providers (e.g., hosting providers, analytics services) under strict confidentiality agreements.
  • Legal authorities when required by law.
  • International transfers: If data is transferred outside the European Economic Area (EEA), we ensure compliance via Standard Contractual Clauses (SCCs) or other legal mechanisms.

6. Data Retention

We retain your data only for as long as necessary for the purposes stated above, in compliance with GDPR requirements. Specific retention periods include:

  • Customer service inquiries: Up to 2 years.
  • Marketing data (if consented): Until you withdraw consent.
  • Website analytics: Typically 12-24 months.

7. Your Rights

Under the GDPR, you have the following rights:

  • Right to Access – Obtain a copy of your personal data.
  • Right to Rectification – Correct inaccurate or incomplete data.
  • Right to Erasure (Right to be Forgotten) – Request deletion of your data.
  • Right to Restrict Processing – Limit how we use your data.
  • Right to Data Portability – Receive your data in a structured, commonly used format.
  • Right to Object – Object to data processing based on legitimate interests.
  • Right to Withdraw Consent – If processing is based on consent, you can withdraw it at any time.
  • Right to Lodge a Complaint – File a complaint with the data protection authority in your country.

To exercise any of these rights, please contact us at [Company Email].

8. Security Measures

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration.

9. Cookies

We may use cookies to enhance user experience. For detailed information on how we may use cookies and how you can manage them, please refer to our Cookie Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you via email or a Website notice.

11. Contact Information

For any questions regarding this Privacy Policy, please contact us at: platan at info@platan.it.